“The Brothers Way” explains how we hold ourselves to the HIGHEST standards
We treat all customers as if they were our own family, and each property as if it were our own.
Doing business with Brothers Services is the epitome of the age-old adage “you get what you pay for.” You deserve peace of mind when dealing with a contractor, but that won’t happen if you choose a contractor who has cut corners to give you a low price. We never cut corners. Brothers Services uses quality materials and our workers are qualified, well-trained, and well-supervised. Brothers Services won’t hard-sell what you don’t need or want. Rest assured that we are committed to integrity and honesty and we will always provide you with excellent value – the best possible solution at a fair price.
We listen to you, to industry experts, to our suppliers, and to each other. From start to finish, our employees are trained to ask the right questions and listen carefully. Behind the scenes, the interaction between our estimating and production departments is focused on all the details of a project. Our processes ensure that we use the right materials, provide the right crew, determine the right solution, and provide the customer with a seamless experience. As a result, we are known for doing the job right the first time.
Brothers Services is an expert in roofing and exterior construction, dedicated to having one of the best-trained and educated workforces in the industry. We are known throughout our industry as pioneers, implementing the latest technologies and process improvements … from business operations to project management and installation. Even though we practice old world craftsmanship and values, our innovative thinking leads to organizational efficiency, higher quality, completing jobs quicker, and often finding solutions to completing jobs other contractors say can’t be done.
Trust is the cornerstone of any important relationship. For over 30 years, Brothers Services has earned its reputation as Maryland’s trusted name in roofing and remodeling. We did this not only by producing excellent work, but by doing those things that set us apart from the competition – showing up on time, acting professionally, effectively communicating with the customer throughout the entire process, being thorough, keeping promises, and not leaving the job until the customer is completely satisfied. We simply do what we say we are going to do. You can trust that we will be here for years to come and will stand behind our work, giving you the peace of mind you deserve.
We are committed to the pursuit of excellence in everything we do. As part of that commitment, we expect our employees to have high personal standards and high professional standards. This means that each employee is expected to act with integrity, honesty, and sound ethical behavior. Our commitment to high standards requires that all employees take responsibility for making sure that all customer issues and concerns are addressed in a timely and efficient manner and that we try hard to get the job done right the first time. We believe that when employees take pride in themselves, they in turn take pride in their work, thus delivering outstanding quality to the customer.