Window and Door Technician

Work for Brothers Services, A Baltimore Sun Top Workplace

Brothers Services has an outstanding opportunity to join Maryland’s top home remodeling companies. We are immediately hiring outstanding Window and Door Technicians to fulfill our customer orders quickly and professionally.

As a Window and Door Technician, you must have at least five years of experience installing vinyl windows, steel doors, and molding in a residential environment. You must have excellent attention to detail and the ability to act and react in a dynamic environment. The ability to communicate in a clear and concise manner is essential. The goal is to ensure 100% customer satisfaction while performing all activities in a safe, professional manner.

You will provide uncompromising service to Brothers Services’ customers through proper installation and repair of windows and doors. This position will work both independently and as part of a team.

Responsibilities:

Comply with company, manual, and label safety procedures

Comply with all state and federal regulations, company policies, procedures, and guidelines

Keep scheduled appointments with customers

Read and understand the scope of work from service ticket

Follow all written and verbal directions, including diagrams

Obtain the required materials listed from the scope of work

Explain the service procedures to customers and answer questions

Prepare job site for safety, cleanliness, and damage prevention

Remove and disassemble existing windows and doors

Install new windows and doors, following manufacturer and company instructions

Perform general light carpentry

Complete accurate and legible service tickets in compliance with company standards.

Perform thorough cleanup, restoring the site to original or improved conditions

Make recommendations to customers about additional repairs or services

Collect service payments from customers

Respond to service callbacks as required by the customer and scheduled by the company

Report issues to the manager as per company policy

Work weekends as needed to service customer’s needs

Operate company vehicle in compliance with company handbook and motor vehicle laws

Wash and clean vehicle and ensure proper maintenance and repairs

Maintain timesheets within company policy

Attend and complete training and meetings as required

Maintain equipment and tools in good working order

Perform other duties as required by management

Knowledge, Skills, and Abilities:

Five years of experience installing windows and doors

Good customer service skills. This includes active listening, assessing customer needs, and meeting quality standards for services.

Knowledge of relevant machines and tools, regulations, operation procedures, and documentation to ensure effective, compliant, and safe operation and services.

Ability to write, speak, and communicate in English and ability to read and understand technical drawings, specifications, and measures.

Knowledge of materials, methods, and the tools involved in the construction or repair of houses or buildings

Knowledge of arithmetic, algebra, geometry, and measurements and ability to draw, mark, and analyze diagrams legibly.

Ability to use logic and reasoning to identify problems and determine best solutions.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Minimum Qualifications:

Compliance with Drug-free Workplace Policy

Able to pass a pre-employment background check upon offer of employment

Ability to pass and maintain any state regulatory agency-required licensing/certification exams

Able to pass internal technical exams

Possess a current Driver License in the state where you live/work, the ability to operate a motor vehicle, and maintain a driving record consistent with company standards

Present a professional appearance, including wearing an approved company uniform

Able to work a 40-hour (minimum) workweek

Willing to work evenings and weekends as needed

Physical Demands:

The work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.

Requires constant mobility, including walking, climbing ladders, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, picking up and carrying heavy items, stretching, and standing for long periods

Climbing into attics

Working from elevated positions on ladders or scaffolding

Daily physical labor

Donning safety gear for extended periods of time, including steel-toed boots, eye protection, gloves, fall arrest gear, hard hats, hearing protection, respirators, long sleeves, etc.

Lifting up to 100lbs

Operation of hand and power tools

Driving an automatic vehicle

Environmental Factors:

Work mostly outdoors, in sometimes hot or cold weather conditions

Some work in cramped spaces

May encounter or work with insulation

Hours: Monday through Friday from 6:30 AM – 5:00 PM. Some weekends may be required.

Compensation: Brothers Services offers a very competitive compensation package, including salary with weekly pay, robust health benefits, paid time off, and more. Our benefit package is outstanding!

Job Type: Full-time

Salary: $15.00 – $26.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

8-hour shift

Monday to Friday

Weekends as needed

Experience:

Residential Door hanging: 5 years (Required)

Carpentry: 3 years (Preferred)

window installation: 5 years (Required)

Customer service: 2 years (Required)

Language:

English (Required)

License/Certification:

Driver’s License (Required)

Work Location: On the road

Get Hired

Ready to Start Your Career With Brothers?

If you think you have the skills needed to succeed at Brothers. Then we want to hear from you!

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