Brothers Services Company Recognized Among The Top Customer Service Leaders In The Residential Construction Industry
Brothers Services Company in Hampstead, MD, has been awarded a 2017 Guildmaster Award for demonstrating exceptional customer service within the residential construction industry.
Out of 600+ eligible applicants, Brothers Services Company is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Brothers Services Company achieved a recommendation rate of greater than 90% from its customers who were surveyed through GuildQuality.
Click here for more on the Guildmaster Award and qualifications.